At GENEI Hardware Shop, we understand that receiving your high-quality hardware products in a timely and secure manner is just as important as the products themselves. That’s why we’ve designed a delivery system that combines speed, reliability, and flexibility to meet your specific needs.

Whether you’re a homeowner completing a renovation project, a contractor on a tight schedule, or a business owner securing your premises, our delivery options ensure your hardware solutions arrive when you need them.

Our Shipping Process

Every order at GENEI Hardware Shop goes through our meticulous fulfillment process:

  1. Order Processing: 1-2 business days for order verification and preparation
  2. Shipping Notification: You’ll receive tracking information as soon as your order ships
  3. In Transit: Your package is securely on its way via your chosen carrier
  4. Delivery: Your hardware solutions arrive safely at your doorstep

Flexible Shipping Options

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 flat rate

Ideal for customers who need their hardware products within a predictable timeframe. Our standard shipping option provides tracking and reliable delivery through premium carriers.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders over $50

Perfect for budget-conscious customers or those ordering multiple items. While slightly slower, this option provides the same careful handling of your hardware products at no additional cost for qualifying orders.

Global Reach with Local Care

Based in Tomah, Wisconsin, we proudly serve customers across the globe (excluding some Asian and remote regions). Our international shipping partners are carefully selected to ensure your hardware products arrive in perfect condition, whether you’re across town or across the ocean.

Easy Returns Policy

We stand behind the quality of our hardware products. If for any reason you’re not completely satisfied, you may return items within 15 days of receipt for a full refund or exchange (excluding shipping costs).

Pro Tip: Combine multiple items in one order to qualify for free shipping while still receiving your premium hardware products within our standard delivery windows.

Ready to Upgrade Your Space?

Now that you understand our efficient delivery options, browse our premium hardware collections with confidence. From specialty door hardware to security solutions, we’ll get your products to you quickly and securely.

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Have questions about delivery or need help selecting the right shipping option for your project? Our customer service team at [email protected] is always ready to assist.